Indian Railways came up with a killer app a couple of years back – online train status and online booking. All one needed to get the booking done was internet connection (provided server is up, seats are available and your account has balance). Over the years, queues at the railway booking counters have decreased. The UI, and the utility, has improved considerably over the years.
Sometime back, while I was enquiring for some train, the result page showed an airlines ad. I couldn’t help but laugh at this. Such a goof-up is good enough to tarnish the image of an otherwise useful site. Here’s the snapshot: